Refund Policy

Refund Policy Summary

Our commitment is to provide quality services and a transparent refund policy to protect your payments. By ordering from us, you accept our policies, including the Money-Back Guarantee detailed below.

Eligibility for Refunds:

  • We give full refund in case of Payment errors, failure to match with a tutor, or exceeding agreed submission deadlines by over 48 hours.
  • If a tutor isn’t assigned and less than half of the deadline has passed, we give 75% Refund
  • When a tutor is assigned and over half the deadline has elapsed, you are guaranteed of 50% refund

Important Points:

  • Quality Disputes – Customers dissatisfied with work can request revisions or refunds with evidence within 3 days of receipt.
  • Order Cancellations – You can cancel an order within 2 hours of payment, or within 4 hours for an assigned tutor. After that, refunds may not be possible.
  • Review Period – You have 7 days to review and provide feedback; after this, no refunds are issued.

Notes to Consider:

  • We don’t write entire theses or offer grade guarantees.
  • Refund requests are evaluated individually based on provided evidence.
  • Disputes are resolved through communication and may involve institutions if necessary.

NB

If your case doesn’t align with our stated conditions, refunds may not be granted.