At My Survey Help, we believe your project should meet the exact expectations you set. That’s why we offer free survey edits and flexible revisions for all survey design, configuration, and data analysis services. If our final delivery doesn’t align with your original instructions, we’ll revise it—quickly and at no additional cost.
Whether you’re ordering a custom survey, requesting SPSS data analysis, or following our SurveyMonkey guide, we work to get it right the first time—and we fix it fast when it’s not.
You can request up to five free revisions per order. To qualify, your request must meet the following conditions:
We provide free edits for issues that fall within your original instructions. These typically include:
We treat these as priority items and aim to resolve them quickly.
Some types of changes fall outside the scope of free revisions. These include:
In these cases, we’ll treat the request as a new project and provide an updated quote.
Additionally, we follow AAPOR’s ethical standards to ensure all changes align with professional research practices.
We begin working on your edits as soon as we receive your request. Most free survey edits are completed within 12 to 30 hours, depending on complexity and availability. If the revision involves more technical elements, we’ll communicate any delays in advance.
Please note that we do not issue refunds based on revision turnaround times.
We update this policy regularly to reflect industry best practices and client feedback. By placing an order with us, you agree to the terms outlined here.
To submit a revision or ask questions, contact us at supportmyspsshelp.com or use our contact form. We’re happy to assist.
At My Survey Help, we believe great decisions start with great data and that begins with expertly designed surveys. As online survey experts, we create professional, reliable surveys for researchers, PhD students, businesses, and nonprofits, ensuring accurate insights you can trust.
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